Information We May Collect

The information collected through Clairevion™ depends on how you interact with the website and the services you use.

Information You Provide

When you place an order, create or use an account, subscribe to communications, or contact customer support, you may provide information such as:

• Name
• Email address
• Telephone number
• Shipping address
• Billing address
• Order and transaction information
• Payment-related information
• Messages or information submitted to customer support

Information Generated During Website Use

When you browse or interact with the website, certain technical or usage information may be received automatically.

• IP address
• Browser type
• Device information
• Website interactions
• Cookie and similar technology information

How Information May Be Used

Personal information may be used where reasonably necessary to operate the Clairevion™ store and provide the functions requested by customers.

• Order Processing: processing transactions, preparing orders, arranging shipment, and providing order updates.
• Customer Service: responding to inquiries, return requests, delivery questions, and account-related issues.
• Store Operation: maintaining website functionality and improving how customers interact with the store.
• Communications: sending transactional messages and, where appropriate, marketing communications that customers have chosen to receive.
• Security: helping identify suspicious activity, unauthorized transactions, fraud, or misuse of website services.

Payment Information

Payment transactions may be processed through third-party payment providers made available during checkout.

Clairevion™ does not directly store complete credit or debit card numbers in ordinary store records after a transaction has been completed.

Service Providers & Third Parties

Certain outside providers may process information when needed to support operation of the Clairevion™ store.

These providers may include companies involved in:

• Ecommerce hosting
• Payment processing
• Order fulfillment
• Shipping and delivery
• Analytics
• Advertising and marketing
• Fraud prevention
• Customer-service technology

Third-party providers may handle information under their own applicable privacy policies and terms.

Advertising & Marketing Technologies

The website may use advertising pixels, cookies, or similar technologies provided by advertising or marketing partners.

These technologies can help measure advertising performance, understand website interactions, or support the delivery of more relevant advertising.

Information processed through these technologies may also be governed by the relevant partner's own privacy practices.

Cookies & Similar Technologies

Clairevion™ may use cookies and related technologies to operate important store functions and understand website activity.

Essential Cookies

These may support core store functions such as shopping carts, account access, navigation, and checkout.

Analytics & Performance

These technologies may help us understand how visitors use the website and which parts of the store are useful or require improvement.

Advertising Cookies

Marketing partners may use certain cookies or similar technologies for advertising measurement or personalization.

Shopify also publishes information regarding cookies used through its ecommerce services:

Shopify Cookie Information

Information Security

We use the security capabilities provided by our website, ecommerce, payment, and service providers to help protect information processed through the store.

Access to personal information should be limited to persons or service providers that require the information for legitimate operational purposes.

No internet transmission or electronic storage method can be guaranteed to be completely secure, so absolute security cannot be promised.

Third-Party Websites

Clairevion™ may contain links to websites, platforms, or services operated by third parties.

Once you leave the Clairevion™ website, the privacy practices of the destination website are controlled by that third party.

We recommend reviewing the privacy information provided by any third-party website before submitting personal information to it.

California Website Privacy Information

This Privacy Policy is intended to remain accessible through a visible website link so visitors can review our privacy practices.

Customers may contact us if information associated with their Clairevion™ account or customer-service history requires correction or updating.

Privacy Policy changes will be reflected on this page when updates are made.

Children's Privacy

Clairevion™ is not intended to knowingly collect personal information directly from children under 13.

If you believe personal information from a child under 13 has been submitted to us, please contact our customer-service team so the matter can be reviewed.

Privacy & Security Incidents

If a security incident involving personal information occurs, we will assess the circumstances and take responsive steps consistent with applicable legal requirements and the information reasonably available to us.

Where notification is legally required, affected individuals will be notified using an appropriate communication method.

Email Communications

Email addresses may be used to send information necessary to process and support customer orders, including order confirmations, fulfillment updates, and customer-service replies.

If you separately choose to receive marketing communications, Clairevion™ may also send information about products, store updates, or promotions.

• Marketing messages should accurately identify the sender
• Promotional content should not use intentionally misleading subject lines
• Marketing emails should provide an unsubscribe method
• Opt-out requests should be processed through the applicable email system

Accessing or Correcting Information

If you believe information associated with your order, customer-service request, or Clairevion™ account is incorrect, you may contact us and request that we review the information.

We may need information that reasonably verifies your identity or order details before responding to certain privacy-related requests.

Changes to This Privacy Policy

We may revise this Privacy Policy when our store operations, service providers, technology, legal requirements, or privacy practices change.

The latest version will be published on this page, together with an updated revision date when appropriate.

Contact Us About Privacy

Questions concerning this Privacy Policy or the handling of information connected with the Clairevion™ store may be sent to: